We pack every box with care — but if something’s missing or completely inaccurate, we’ll fix it.

If you’ve received your Carnivore Club box and it’s missing a product listed on your order confirmation, here’s what to do:

1. open and unpack the entire box
   
2. check inside any wraps, sleeves or bundled packaging
   
3. some smaller items like meat sticks may be tucked between larger ones or packaging
   

1. the contents of your box
   
2. the packing slip, if one is included
   

1. your order number
   
2. a short note about the missing item
   
3. your photo