What Should I Do If My Product Arrives Damaged or Moldy

What Should I Do If My Product Arrives Damaged or Moldy

We take product quality seriously — and your box should arrive looking and tasting great. If you’ve received a product that appears damaged or moldy , or otherwise nott up to standard, here’s what to do:

Step 1: Take Photos
Please take clear photos of:
  1. the product 
  2. the packaging (if any tears or damage)
  3. any visible mold, leakage or damage
Step 2: Contact Us
Send us an email at help@carnivoreclub.com with the following:
  1. Your order number
  2. A brief description
  3. Your photos

We’re here to make sure you’re satisfied with every order — and we’ll always make it right if something goes wrong.

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